Privacy Policy

Information We Collect

At OnlineFastTrack.lk, we collect information to provide better services to our students and tutors. We collect the following types of information:

• Personal Information: Name, email address, phone number, and educational background
• Academic Information: University details, course enrollment, and academic progress
• Usage Data: How you interact with our platform, including session logs and learning analytics
• Payment Information: Billing details and payment history (processed securely through third-party providers)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our tutoring services
• Process payments and manage your account
• Communicate with you about courses, updates, and support
• Improve our platform and develop new features
• Ensure the security and integrity of our services
• Comply with legal obligations and protect our rights

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Staff training on data protection practices

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your personal information

Third-Party Services

We may use third-party services to enhance our platform functionality. These services may include:

• Payment processors (for secure transaction handling)
• Analytics services (to improve user experience)
• Communication tools (for video conferencing and messaging)
• Cloud storage providers (for secure data storage)

We ensure that all third-party providers comply with appropriate data protection standards.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.